Why are my Air Pods getting connected but no sound?

We’ve all been there. You excitedly pop in your Air Pods, ready to jam out to your favorite tunes or dive into a podcast, only to be met with…silence. Ugh! Don’t worry, this frustrating AirPods connected but no sound situation is a common one, and there are several easy fixes to get your audio flowing again.

Why Air Pods?

Let’s face it, Air Pods are pretty darn cool. They’re sleek, wireless, and offer excellent sound quality. Plus, the seamless integration with Apple devices makes them a popular choice. But even the coolest tech can have hiccups.

Types of Air Pods and Their Common Quirks

There are a few different types of Air Pods: the classic Air Pods (1st, 2nd, and 3rd generation), Air Pods Pro with active noise cancellation, and the Air Pods Max, the over-ear headphone option. While they all share some common troubleshooting steps, it’s good to be aware of any model-specific quirks. For example, Air Pods Pro has an “Ear Detection” feature that automatically pauses audio when you take them out. If this feature malfunctions, it could be the culprit behind the silent Air Pods mystery.

Benefits of Troubleshooting

Before diving into the fixes, let’s talk about the benefits. By troubleshooting yourself, you can save yourself a trip to the Apple store and get your Air Pods back in action quickly. Plus, you’ll gain a deeper understanding of how your Air Pods work, making you a tech whiz in the eyes of your friends (or at least feel a little more tech-savvy yourself).

Steps to Fix Air Pods Connected But No Sound

The Simplest Fix First: It sounds obvious, but double-check the volume!  Both your device’s volume and the volume on the Air Pods themselves (you can adjust this with a tap or two depending on your model). You’d be surprised how often a low volume is the culprit behind the silence.

Make Sure you’re connected to the Right Device:  Are you accidentally connected to an old laptop or another phone? Check your Bluetooth settings and ensure your Air Pods are paired with the device you want to use.

Restart Your Device and Air Pods: Sometimes, a simple restart is all it takes to clear up any glitches. Power down your phone, computer, or tablet, and put your Air Pods back in the case for a few seconds before opening it again. This can often work wonders.

Check the Audio Output Settings:  Make sure your device is set to output audio to your Air Pods.  On iPhones, you can swipe down on the right corner to access the Control Center, and make sure the Air Pods are selected as the output source. On other devices, the settings might be located in the Sound or Bluetooth menus.

Clean Those Air Pods!  Earwax buildup can definitely affect sound quality. Grab a cotton swab (and make sure it’s dry!) and gently clean the speaker mesh on each Air Pod.

Update Your Firmware and Device Software:  Outdated software can sometimes cause compatibility issues. Check for updates for both your Air Pods firmware (through your iPhone’s settings) and your device’s software (iOS, Android, etc.).

Reset Your Air Pods:  If none of the above work, it might be time for a reset. The process varies slightly depending on your model, but in general, you’ll involve holding down the button on the charging case for a specific amount of time. You can find detailed instructions on Apple’s support website [support.apple.com].

For Air Pods Pro Only: Check “Ear Detection”:  If you’re using Air Pods Pro and suspect the “Ear Detection” feature is acting up, you can disable it in your Bluetooth settings.

Still No Sound? Consider a Hard Reset:  If a regular reset didn’t do the trick, some models allow for a hard reset. This will erase all settings and pairings, so make sure you have a backup before proceeding. Again, check Apple’s support website for specific instructions.


By following these steps, you should be well on your way to resolving the “Air Pods connected but no sound” issue. If you’ve tried everything and your Air Pods are still silent, it might be time to contact Apple Support for further assistance.


What if my Air Pods only have sound in one ear?

This could be due to a dirty ear bud, a low battery in one Air Pod, or a hardware issue. Try cleaning the ear buds, checking the battery levels, and if that doesn’t work, contact Apple Support.


No comments yet. Why don’t you start the discussion?

Leave a Reply

Your email address will not be published. Required fields are marked *